At BuddhaAuras, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are happy to offer returns and refunds under the following terms:

Return & Exchange Eligibility

• Return Window: 30 days from the date you receive your order.
• Eligible Items: Items must be unused, in their original condition, and in the original packaging.
• Non-returnable items include:
• Personalized or customized products
• Used or damaged items
• Items marked as “Final Sale” or “Clearance”

Return Process

• Contact Us: Email us at support@buddhaauras.com with your order number, reason for return, and photos (if applicable).
• Return Instructions: We will respond within 1–2 business days with return instructions and the return address.
• Ship the Item: Please ship the item back using a trackable shipping method. We are not responsible for lost return shipments.
• Inspection & Approval: Once the item is received and inspected, we will process your refund or exchange within 5 business days.

Refund Information

• Refund Method: The original payment method (e.g., credit card, PayPal).
• Processing Time: Refunds are initiated within 1–2 business days after approval. Please allow up to 5 business days for the funds to appear in your account.
• What’s Refunded: Only the cost of the item(s) will be refunded. Shipping fees and additional services (e.g., gift wrapping) are non-refundable.

Return Shipping Costs

• Customer Responsibility: Unless the return is due to a damaged or incorrect item, return shipping is the customer\’s responsibility.
• Recommendation: We recommend using a shipping service with tracking to ensure successful delivery.

Order Cancellations

• Before Shipment: You may cancel your order anytime before it ships. Full refund will be issued.
• After Shipment: If the order has already shipped, please follow the return process after receiving the item.